Overview

• Company: Trulioo
• Project: API Key Regeneration Automation
• Timeline: 2-week sprint → 4 weeks to production
• Role: Lead Product Designer
• Platform: GlobalGateway Developer Portal
• Customer: Amazon
• Team: PM, 2 internal engineers, developer relations, myself (design)
• Problem: Developers were manually logging into the DevPortal to regenerate keys that expired every 8 hours.
• Goal: Create an experience that allows developers to fully automate API key regeneration, reduce integration errors, and test endpoints before deploying

The Context

At Trulioo, our GlobalGateway API enables global identity verification at scale — over 5 billion people and 330 million businesses, through a single API. But while our verification services were powerful, the developer workflow lagged behind.

Amazon developers integrating with Trulioo’s platform were running into a seemingly small problem — a manual API key process that was draining hours of time and blocking releases.