🧠 From Flatline to Foresight

Reimagining the Diagnostic Timeline at MachineMetrics

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🧩 Project Overview

Project: Timeline Redesign (Diagnostics Suite)
Company: MachineMetrics
Timeframe: Sep – November 2022
Role: Senior Product Designer
Platform: Industrial machine diagnostics dashboard (desktop & mobile)
Purpose: Help manufacturing customers analyze machine behavior, identify anomalies, and reduce downtime
Tools: Figma, Gong, Pendo, Storylane, Walnut
Goal: Transform an underused diagnostic timeline into an interactive, trustworthy, and diagnostic-ready tool for plant managers, engineers, and onboarding teams.
Outcome: Reduced timeline-related support issues, improved diagnostics adoption, launched a redesigned feature used by 50+ manufacturing teams

Role	Collaboration Details
UX & Product Manager	Co-led project planning, story mapping, backlog grooming, roadmap prioritization
Frontend Lead / Design System	Weekly syncs via FEWG, refined tokens, layout QA
Engineers	Implementation feedback, staging validation
Customer Success & Pendo Setup	Helped tag Timeline usage, contributed to onboarding scripts
Internal Stakeholders	Validated pain points, confirmed improvements pre-launch